Reviews from
Pest Detectives Customers
Reviews from
Pest Detectives Customers
Reviews from
Pest Detectives Customers
5
Customer Rating
+
5-Star Reviews
+
Years of Local Experience
+
Customers served in the Tri-Cities Area
5
Customer Rating
+
5-Star Reviews
+
Years of Local Experience
+
Customers served in the Tri-Cities Area
5
Customer Rating
+
5-Star Reviews
+
Years of Local Experience
+
Customers served in the Tri-Cities Area
We’ve used Pest Detectives and their quarterly service since buying our house a couple of years ago. They’re incredibly reliable, so fast to respond, and very knowledgeable and professional. Along with the regular quarterly treatment, we’ve had them out to treat for wasps and a termite problem that another pest company failed to properly address before we moved in. Every single service has been 5 stars on its own, and we’ll be customers as long as they’re around.
Ashley Fields
Great company! They always try and fit us into their schedule, even last minute requests. They are always professional and willing to help. Very reasonable pricing!
South Holston River Rentals
Best extermination business around. Very knowledgeable. Takes the time to explain issues and treatment so that you can easilu undetstand. Answers all questions. Competent, dependable and friendly! Exception for treating new construction homes as well.
Linda Evans
If you’re looking for quality service with integrity Pest Detectives is the place to call. Paul was prompt and very thorough with his inspection and follow up exterminating service and did it all in a timely manner. He answered all our questions and concerns and we felt like we had made a friend by the time he was finished. We highly recommend Pest Detectives!
Janie Cornett
We love Pest Detectives! We called them to take care of bees and wasps in our office and they were quick, reasonable, and very professional. The entire experience was positive.
Shamrock Towing
Travis was a wealth of information and took time to answer all of our questions. He was very professional and very personable. He was compassionate and understanding with the unique struggles due to disabilities and health concerns in my household. Even my dogs like them and that says a lot. I cannot say enough positive about these guys. I will definitely use them for any services needed in the future. No one wants to have to call an exterminator but if you do I highly highly recommend pest detectives for anything you might need. If I could give a higher rating I would. I give them 10 stars two thumbs up and a 100%.
Big Mac
I have received excellent service from Pest Detectives. We have been using this great company since March of 2024. They have been great in meeting our needs. When we had wasps and fly issues they took care of it in one visit. We have pets and it has never affected them. Try this company if you are needing pest control.
Nana May
Pest Detectives Pest Control is top notch all around. Fast, friendly, professional and most importantly knowledgeable. I’ve had issues with different pests and had pest detectives out different occasions and always top notch and always know what they’re doing and always professional.
Jason
Paul came and began the termite treatment outside, while we were at a DR appointment to give blood - new to area. As we returned he explained what he had done, finished the termite treatment ... and we planned for the next visit in. a few months. Awesome!!
Jeff Garwood
Very knowledgeable in removal of bedbugs! I can’t believe there is anyone in this area with the knowledge of bedbugs than James. He did a very thorough job to make sure whole house was clear of the stressful situation and explaining his actions as he did it. I very highly recommend these folks!
awfularthur
These guys are awesome. Professional, knowledgeable, and courteous. Matthew came out and did a thorough job and followed up until the problem was under control. 10 out of 10, would recommend to anyone in need to a reliable pest control service. Paul was out as well and also did a fine job at helping rid our ant issues.
Aunt B
Paul came to our Greeneville home. He was prompt, friendly, knowledgeable. We had a pest inspection and yellow jacket extermination. I had to reschedule my original appt on short notice and he was very understanding. I will highly recommend him to everyone.
Cindy Anthony
I was very impressed with the service from this company. They came out looked at the insects that I told them I was concerned about, looked in the crawl space of my house and told me that they did not find any carpenter ants or termites under the house. They did not charge me or try to sell a treatment that I did not need. I will definitely contact them again if I have any issue or need any home treatments.
Chikion
Travis was very knowledgeable and polite. He kept me informed of everything he was doing. I highly recommend pest detectives.
Dorothy Brown
We have been with the company since the very beginning and have nothing but wonderful things to say about James and his staff. They treat us and our home with respect and are quick to handle any issue that may arise. 10/10 HIGHLY RECOMMEND.
Melynda Honaker
Pest Detectives came out to confirm we have had mice activity in the house. They set up stations inside and outside perimeter. Very knowledgeable and professional.
Sherry Bullock
My very first experience Pest Detectives Pest control, and I’m very satisfied. Travis was incredibly kind and helpful when he came to inspect our place. He was very thorough with checking every corner, and was very detailed in his explanations and giving advice on how to treat the issues we were having. I would absolutely call on Pest Detectives in the future for any pest problems.
Nathan Manalo
James was a fantastic help with resolving my ant issue. He went way above and beyond to come up with a control plan that worked great, and he gave me tons of advice and guidance on dealing with the underlying issue. Highly recommend!
Bob Showalter
Very informative and explains so I could understand. Very friendly and professional. Concerned about getting the issue solved. Also will not stop until there are no issues. You can call if need at any time. It has been a great experience and would recommend highly.
Doug Lawson
Excellent Service and Results! I couldn’t be happier with the service I received. From the moment I called, they were professional, prompt, and extremely knowledgeable. They took the time to explain the process, answer all my questions, and made sure I understood exactly what they were doing. The treatment worked quickly, and I noticed a huge difference right away. They even followed up afterward to make sure everything was still good — that kind of care is rare these days. I highly recommend them to anyone dealing with pests!
Brittanie Evans
Not sure if it was from a garage sale or a recent trip to the beach but I found myself with some unwanted new roommates. Bed bugs. To say I was traumatized would be the understatement of the year.. I decided I could handle this problem by using pesticides available to the public and following a bunch of other advice i read on the internet. So wrong!! 2 weeks later and about to abandon my property altogether i realized i needed real help. James was recommended to me by another exterminator as the bed bug master of the area. I called this poor man hysterical. He assured me he would be at my house the next morning to inspect and begin any necessary treatment and he was. Exactly when he said he would might I add. He talked me through every step and was so knowledgeable I felt completely assured he was going to eradicate these creatures that turned my life upside down (and my sanity at some points) . Any time I called him with a concern or question throughout the process he answered the phone or called me back within hours. Yes, even on the weekend. I just had my 45 day follow up inspection completed and am officially free and clear of bed bugs. James if your reading this I can't thank you enough! For anyone else reading this if you have a need for an exterminator look no further . This company is phenomenal
Suzanne Thomson
James is a true professional that cares about what he does and for his customers. He was able to fit us into his day with only a few hours notice and gave us a thorough inspection. He enabled us to take care of the bug issue on our on, but offered his professional guidance, and his services if we felt like we weren’t able to handle it. A bad experience turned into an excellent learning opportunity that we’ll be able to carry forward. Would highly recommend this company!
Andrew Bergland
I’ve been having issues with pest and Travis came out and did a thorough inspection. Even for another issue I’m having with birds and animals in my wall. He definitely went above and beyond and he is the guy you want for your issue(s)! He is very educated on insects and knows how to do a great job! He found a dead bug and took it home to put under a microscope and identified it. He let me know what it really was and noticed everything he found and did so my apartment complex will know! Travis is the guy if you need any thing done! Never had a better experience then with him! Well done!🙂
Tiffany Sather
Have used them for a couple of months they go far above what i have ever seem to make sure they do there job to my satisfaction give them a A + this company they are there to help the customer appreciate them so much if you need help exterminating any kind critter give them a call
Patsy Whipkey
Wonderful company! Extremely knowledgeable, fair pricing, and great customer service. We’ve used them for years and recommend them to everyone. Give them a call, you won’t be disappointed!
lottie young
We’ve used Pest Detectives and their quarterly service since buying our house a couple of years ago. They’re incredibly reliable, so fast to respond, and very knowledgeable and professional. Along with the regular quarterly treatment, we’ve had them out to treat for wasps and a termite problem that another pest company failed to properly address before we moved in. Every single service has been 5 stars on its own, and we’ll be customers as long as they’re around.
Ashley Fields
Travis was very knowledgeable and polite. He kept me informed of everything he was doing. I highly recommend pest detectives.
Dorothy Brown
Great company! They always try and fit us into their schedule, even last minute requests. They are always professional and willing to help. Very reasonable pricing!
South Holston River Rentals
We have been with the company since the very beginning and have nothing but wonderful things to say about James and his staff. They treat us and our home with respect and are quick to handle any issue that may arise. 10/10 HIGHLY RECOMMEND.
Melynda Honaker
Best extermination business around. Very knowledgeable. Takes the time to explain issues and treatment so that you can easilu undetstand. Answers all questions. Competent, dependable and friendly! Exception for treating new construction homes as well.
Linda Evans
Pest Detectives came out to confirm we have had mice activity in the house. They set up stations inside and outside perimeter. Very knowledgeable and professional.
Sherry Bullock
If you’re looking for quality service with integrity Pest Detectives is the place to call. Paul was prompt and very thorough with his inspection and follow up exterminating service and did it all in a timely manner. He answered all our questions and concerns and we felt like we had made a friend by the time he was finished. We highly recommend Pest Detectives!
Janie Cornett
My very first experience Pest Detectives Pest control, and I’m very satisfied. Travis was incredibly kind and helpful when he came to inspect our place. He was very thorough with checking every corner, and was very detailed in his explanations and giving advice on how to treat the issues we were having. I would absolutely call on Pest Detectives in the future for any pest problems.
Nathan Manalo
We love Pest Detectives! We called them to take care of bees and wasps in our office and they were quick, reasonable, and very professional. The entire experience was positive.
Shamrock Towing
James was a fantastic help with resolving my ant issue. He went way above and beyond to come up with a control plan that worked great, and he gave me tons of advice and guidance on dealing with the underlying issue. Highly recommend!
Bob Showalter
Travis was a wealth of information and took time to answer all of our questions. He was very professional and very personable. He was compassionate and understanding with the unique struggles due to disabilities and health concerns in my household. Even my dogs like them and that says a lot. I cannot say enough positive about these guys. I will definitely use them for any services needed in the future. No one wants to have to call an exterminator but if you do I highly highly recommend pest detectives for anything you might need. If I could give a higher rating I would. I give them 10 stars two thumbs up and a 100%.
Big Mac
Very informative and explains so I could understand. Very friendly and professional. Concerned about getting the issue solved. Also will not stop until there are no issues. You can call if need at any time. It has been a great experience and would recommend highly.
Doug Lawson
I have received excellent service from Pest Detectives. We have been using this great company since March of 2024. They have been great in meeting our needs. When we had wasps and fly issues they took care of it in one visit. We have pets and it has never affected them. Try this company if you are needing pest control.
Nana May
Excellent Service and Results! I couldn’t be happier with the service I received. From the moment I called, they were professional, prompt, and extremely knowledgeable. They took the time to explain the process, answer all my questions, and made sure I understood exactly what they were doing. The treatment worked quickly, and I noticed a huge difference right away. They even followed up afterward to make sure everything was still good — that kind of care is rare these days. I highly recommend them to anyone dealing with pests!
Brittanie Evans
Pest Detectives Pest Control is top notch all around. Fast, friendly, professional and most importantly knowledgeable. I’ve had issues with different pests and had pest detectives out different occasions and always top notch and always know what they’re doing and always professional.
Jason
Not sure if it was from a garage sale or a recent trip to the beach but I found myself with some unwanted new roommates. Bed bugs. To say I was traumatized would be the understatement of the year.. I decided I could handle this problem by using pesticides available to the public and following a bunch of other advice i read on the internet. So wrong!! 2 weeks later and about to abandon my property altogether i realized i needed real help. James was recommended to me by another exterminator as the bed bug master of the area. I called this poor man hysterical. He assured me he would be at my house the next morning to inspect and begin any necessary treatment and he was. Exactly when he said he would might I add. He talked me through every step and was so knowledgeable I felt completely assured he was going to eradicate these creatures that turned my life upside down (and my sanity at some points) . Any time I called him with a concern or question throughout the process he answered the phone or called me back within hours. Yes, even on the weekend. I just had my 45 day follow up inspection completed and am officially free and clear of bed bugs. James if your reading this I can't thank you enough! For anyone else reading this if you have a need for an exterminator look no further . This company is phenomenal
Suzanne Thomson
Paul came and began the termite treatment outside, while we were at a DR appointment to give blood - new to area. As we returned he explained what he had done, finished the termite treatment ... and we planned for the next visit in. a few months. Awesome!!
Jeff Garwood
James is a true professional that cares about what he does and for his customers. He was able to fit us into his day with only a few hours notice and gave us a thorough inspection. He enabled us to take care of the bug issue on our on, but offered his professional guidance, and his services if we felt like we weren’t able to handle it. A bad experience turned into an excellent learning opportunity that we’ll be able to carry forward. Would highly recommend this company!
Andrew Bergland
Very knowledgeable in removal of bedbugs! I can’t believe there is anyone in this area with the knowledge of bedbugs than James. He did a very thorough job to make sure whole house was clear of the stressful situation and explaining his actions as he did it. I very highly recommend these folks!
awfularthur
I’ve been having issues with pest and Travis came out and did a thorough inspection. Even for another issue I’m having with birds and animals in my wall. He definitely went above and beyond and he is the guy you want for your issue(s)! He is very educated on insects and knows how to do a great job! He found a dead bug and took it home to put under a microscope and identified it. He let me know what it really was and noticed everything he found and did so my apartment complex will know! Travis is the guy if you need any thing done! Never had a better experience then with him! Well done!🙂
Tiffany Sather
These guys are awesome. Professional, knowledgeable, and courteous. Matthew came out and did a thorough job and followed up until the problem was under control. 10 out of 10, would recommend to anyone in need to a reliable pest control service. Paul was out as well and also did a fine job at helping rid our ant issues.
Aunt B
Have used them for a couple of months they go far above what i have ever seem to make sure they do there job to my satisfaction give them a A + this company they are there to help the customer appreciate them so much if you need help exterminating any kind critter give them a call
Patsy Whipkey
Paul came to our Greeneville home. He was prompt, friendly, knowledgeable. We had a pest inspection and yellow jacket extermination. I had to reschedule my original appt on short notice and he was very understanding. I will highly recommend him to everyone.
Cindy Anthony
Wonderful company! Extremely knowledgeable, fair pricing, and great customer service. We’ve used them for years and recommend them to everyone. Give them a call, you won’t be disappointed!
lottie young
I was very impressed with the service from this company. They came out looked at the insects that I told them I was concerned about, looked in the crawl space of my house and told me that they did not find any carpenter ants or termites under the house. They did not charge me or try to sell a treatment that I did not need. I will definitely contact them again if I have any issue or need any home treatments.
Chikion
We’ve used Pest Detectives and their quarterly service since buying our house a couple of years ago. They’re incredibly reliable, so fast to respond, and very knowledgeable and professional. Along with the regular quarterly treatment, we’ve had them out to treat for wasps and a termite problem that another pest company failed to properly address before we moved in. Every single service has been 5 stars on its own, and we’ll be customers as long as they’re around.
Ashley Fields
Travis was very knowledgeable and polite. He kept me informed of everything he was doing. I highly recommend pest detectives.
Dorothy Brown
Great company! They always try and fit us into their schedule, even last minute requests. They are always professional and willing to help. Very reasonable pricing!
South Holston River Rentals
We have been with the company since the very beginning and have nothing but wonderful things to say about James and his staff. They treat us and our home with respect and are quick to handle any issue that may arise. 10/10 HIGHLY RECOMMEND.
Melynda Honaker
Best extermination business around. Very knowledgeable. Takes the time to explain issues and treatment so that you can easilu undetstand. Answers all questions. Competent, dependable and friendly! Exception for treating new construction homes as well.
Linda Evans
Pest Detectives came out to confirm we have had mice activity in the house. They set up stations inside and outside perimeter. Very knowledgeable and professional.
Sherry Bullock
If you’re looking for quality service with integrity Pest Detectives is the place to call. Paul was prompt and very thorough with his inspection and follow up exterminating service and did it all in a timely manner. He answered all our questions and concerns and we felt like we had made a friend by the time he was finished. We highly recommend Pest Detectives!
Janie Cornett
My very first experience Pest Detectives Pest control, and I’m very satisfied. Travis was incredibly kind and helpful when he came to inspect our place. He was very thorough with checking every corner, and was very detailed in his explanations and giving advice on how to treat the issues we were having. I would absolutely call on Pest Detectives in the future for any pest problems.
Nathan Manalo
We love Pest Detectives! We called them to take care of bees and wasps in our office and they were quick, reasonable, and very professional. The entire experience was positive.
Shamrock Towing
James was a fantastic help with resolving my ant issue. He went way above and beyond to come up with a control plan that worked great, and he gave me tons of advice and guidance on dealing with the underlying issue. Highly recommend!
Bob Showalter
Travis was a wealth of information and took time to answer all of our questions. He was very professional and very personable. He was compassionate and understanding with the unique struggles due to disabilities and health concerns in my household. Even my dogs like them and that says a lot. I cannot say enough positive about these guys. I will definitely use them for any services needed in the future. No one wants to have to call an exterminator but if you do I highly highly recommend pest detectives for anything you might need. If I could give a higher rating I would. I give them 10 stars two thumbs up and a 100%.
Big Mac
Very informative and explains so I could understand. Very friendly and professional. Concerned about getting the issue solved. Also will not stop until there are no issues. You can call if need at any time. It has been a great experience and would recommend highly.
Doug Lawson
I have received excellent service from Pest Detectives. We have been using this great company since March of 2024. They have been great in meeting our needs. When we had wasps and fly issues they took care of it in one visit. We have pets and it has never affected them. Try this company if you are needing pest control.
Nana May
Excellent Service and Results! I couldn’t be happier with the service I received. From the moment I called, they were professional, prompt, and extremely knowledgeable. They took the time to explain the process, answer all my questions, and made sure I understood exactly what they were doing. The treatment worked quickly, and I noticed a huge difference right away. They even followed up afterward to make sure everything was still good — that kind of care is rare these days. I highly recommend them to anyone dealing with pests!
Brittanie Evans
Pest Detectives Pest Control is top notch all around. Fast, friendly, professional and most importantly knowledgeable. I’ve had issues with different pests and had pest detectives out different occasions and always top notch and always know what they’re doing and always professional.
Jason
Not sure if it was from a garage sale or a recent trip to the beach but I found myself with some unwanted new roommates. Bed bugs. To say I was traumatized would be the understatement of the year.. I decided I could handle this problem by using pesticides available to the public and following a bunch of other advice i read on the internet. So wrong!! 2 weeks later and about to abandon my property altogether i realized i needed real help. James was recommended to me by another exterminator as the bed bug master of the area. I called this poor man hysterical. He assured me he would be at my house the next morning to inspect and begin any necessary treatment and he was. Exactly when he said he would might I add. He talked me through every step and was so knowledgeable I felt completely assured he was going to eradicate these creatures that turned my life upside down (and my sanity at some points) . Any time I called him with a concern or question throughout the process he answered the phone or called me back within hours. Yes, even on the weekend. I just had my 45 day follow up inspection completed and am officially free and clear of bed bugs. James if your reading this I can't thank you enough! For anyone else reading this if you have a need for an exterminator look no further . This company is phenomenal
Suzanne Thomson
Paul came and began the termite treatment outside, while we were at a DR appointment to give blood - new to area. As we returned he explained what he had done, finished the termite treatment ... and we planned for the next visit in. a few months. Awesome!!
Jeff Garwood
James is a true professional that cares about what he does and for his customers. He was able to fit us into his day with only a few hours notice and gave us a thorough inspection. He enabled us to take care of the bug issue on our on, but offered his professional guidance, and his services if we felt like we weren’t able to handle it. A bad experience turned into an excellent learning opportunity that we’ll be able to carry forward. Would highly recommend this company!
Andrew Bergland
Very knowledgeable in removal of bedbugs! I can’t believe there is anyone in this area with the knowledge of bedbugs than James. He did a very thorough job to make sure whole house was clear of the stressful situation and explaining his actions as he did it. I very highly recommend these folks!
awfularthur
I’ve been having issues with pest and Travis came out and did a thorough inspection. Even for another issue I’m having with birds and animals in my wall. He definitely went above and beyond and he is the guy you want for your issue(s)! He is very educated on insects and knows how to do a great job! He found a dead bug and took it home to put under a microscope and identified it. He let me know what it really was and noticed everything he found and did so my apartment complex will know! Travis is the guy if you need any thing done! Never had a better experience then with him! Well done!🙂
Tiffany Sather
These guys are awesome. Professional, knowledgeable, and courteous. Matthew came out and did a thorough job and followed up until the problem was under control. 10 out of 10, would recommend to anyone in need to a reliable pest control service. Paul was out as well and also did a fine job at helping rid our ant issues.
Aunt B
Have used them for a couple of months they go far above what i have ever seem to make sure they do there job to my satisfaction give them a A + this company they are there to help the customer appreciate them so much if you need help exterminating any kind critter give them a call
Patsy Whipkey
Paul came to our Greeneville home. He was prompt, friendly, knowledgeable. We had a pest inspection and yellow jacket extermination. I had to reschedule my original appt on short notice and he was very understanding. I will highly recommend him to everyone.
Cindy Anthony
Wonderful company! Extremely knowledgeable, fair pricing, and great customer service. We’ve used them for years and recommend them to everyone. Give them a call, you won’t be disappointed!
lottie young
I was very impressed with the service from this company. They came out looked at the insects that I told them I was concerned about, looked in the crawl space of my house and told me that they did not find any carpenter ants or termites under the house. They did not charge me or try to sell a treatment that I did not need. I will definitely contact them again if I have any issue or need any home treatments.
Chikion
Tell Us the Problem, We’ll Schedule the Visit
Tell Us the Problem, We’ll Schedule the Visit
Flexible scheduling
We book around your day, offering appointment windows that fit your home or business schedule.
Flexible scheduling
We book around your day, offering appointment windows that fit your home or business schedule.
Flexible scheduling
We book around your day, offering appointment windows that fit your home or business schedule.
Quick booking process
Call or message Pest Detectives, share what you’re seeing, and we’ll walk you through the next steps and confirm a time.
Quick booking process
Call or message Pest Detectives, share what you’re seeing, and we’ll walk you through the next steps and confirm a time.
Quick booking process
Call or message The Bug Man, share your pest issue, and we’ll confirm your appointment in just a few minutes.
Get in Touch with Us!
Get in Touch with Us!
