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Pest Detectives Reviews & Testimonials

See what homeowners and businesses say about their experience with Pest Detectives, from inspections and treatments to service and follow-up.

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5 Star Rated

330+ Google ratings
ACE CertifiedPest Control Expertise

Pest Detectives Reviews & Testimonials

See what homeowners and businesses say about their experience with Pest Detectives, from inspections and treatments to service and follow-up.

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5 Star Rated

330+ Google ratings

Need Help With a Pest Problem?

Get reliable, professional pest control solutions for a safer, healthier home or business.

Trusted & Local
Fast Scheduling
Safe & Effective

Need Help With a Pest Problem?

Get reliable, professional pest control solutions for a safer, healthier home or business.

Trusted & Local
Fast Scheduling
Safe & Effective
ACE CertifiedPest Control Expertise

Pest Detectives Reviews & Testimonials

See what homeowners and businesses say about their experience with Pest Detectives, from inspections and treatments to service and follow-up.

Reting image
Reting image

5 Star Rated

330+ Google ratings
ACE CertifiedPest Control Expertise

Pest Detectives Reviews & Testimonials

See what homeowners and businesses say about their experience with Pest Detectives, from inspections and treatments to service and follow-up.

Reting image
Reting image

5 Star Rated

330+ Google ratings

Need Help With a Pest Problem?

Get reliable, professional pest control solutions for a safer, healthier home or business.

Trusted & Local
Fast Scheduling
Safe & Effective
5-Star Rated
330+ Google Reviews
ACE Certified
Professional Expertise
Fast Scheduling
Prompt Local Service
20+ Years Experience
Pest Control Expertise
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I highly recommend this company! Steve and Paul were so kind. Paul came out the same day to remove a yellow jacket nest and completed the job quickly. He was polite, professional, and They less expensive than the other companies I contacted. I would definitely use them again!

Tiffany Bonnagio

Best extermination business around. Very knowledgeable. Takes the time to explain issues and treatment so that you can easily understand. Answers all questions. Competent, dependable and friendly! Exception for treating new construction homes as well as all your pest control needs.
Highly recommend.

Linda Evans

Great guys came over quickly handled everything professionally would recommend them to anybody

Matt Dobson

I used Pest Detectives when I found termites in my mom's basement. They took care of the problem and have come back every year to make sure that everything is OK. Great team and great work.

Cindy Roberts

The house and all around is looking very good and I really appreciate your good work.

Freddy Otey

Matthew did a great job and was very helpful!

Teri Neil

Very professional technician did a very good job and was respectful of our time and very knowledgeable. It has been two days since he was here and we still have ants along the side of our house.

Eddie Chinn

Employee very knowledgeable and forthcoming with pertinent information about our situation. Was very helpful in understanding the cause and solution to the problem.

Dennis Sams

Very friendly, fast, and knowledgeable

Brittany D

Travis was friendly, personable and professional. He was reassuring about my bed bug situation and provided me with excellent information. I was quoted a price of $1500. My neighbor's (the ones who brought the bugs into my house๐Ÿ˜Ÿ) were quoted $3300 by another company for similar size home. I have only had 1 out of 3 treatments at this point but the 90 day guarantee will cover me. I would definitely recommend this company.

Joyce W

I know enough about bugs and exterminating to get myself in trouble! A family member had an outbreak of bed bugs re-emerge, and I was trying to find someone to use heat to treat their home. I called a few places and they didnโ€™t offer it. I called Pest Detectives and they answered and had a technician reached out to me immediately. James explained where heat is a great method of treatment, it doesnโ€™t always benefit certain types of homes. This is the part when I new they were going to be a good company to work with, when James said to me โ€œ I can take your money and do a heat treatment, but it may not be best.โ€ So he came out and did an investigation of the house and explained heat treatment would not be best for their home because of it being a trailer and having voids that would create cold spots. So we discussed other treatments they offered, along with the every 2 weeks spraying and monitoring of activity. I have been extremely happy with this company from day 1! I would recommend 10/10!!

Whitney Marshall

These guys are true experts and get the job done. I have been impressed with how thorough they inspect and treat the home to ensure a bug free environment. Matthew has been amazing. After trying a competitor company for over 6 months with no improvement, he comes out and we see huge improvement after just 1 treatment. Best pest company so don't hesitate to call these professionals. A true 5 star company.

Rebecca Simerly

Steve Skeens, General Manager at Pest Detectives, is the best! He makes sure your regular service and any additional needs are expeditiously met with professionalism, integrity, and the appropriate application.

Yeary Firm

Paul is very good with his time and communication. His is very knowledgeable when I have issues. Very courteous and respectful of our property.

Julia May

I used Pest Detectives when I was cleaning out my mom's basement and found that she had termites. They came and took care of the problem. The price was very reasonable and definitely gave us peace of mind knowing the problem was taken care of. The team was very professional. We used them again for a hornets nest in her yard. Once again they took care of the problem. Great team and great work.

Cindy Roberts

I just can't say enough good things here.

My house had stood empty for months, and a lot of unwanted "guests" moved in. I tried taking care of it all myself... but I only slowed down the problems temporarily.

I called another "small business" exterminator in the area I had used years before with satisfaction. Unfortunately, that company had changed to the point of ridiculous. After calling, then calling again, I got a call center to tell me the company was going to call me back to

to set an appointment. By the time they called me back just to schedule the appointment for an estimate, I had talked to Steve, and Pest Detectives had the job completed at a fair price. No contracts, no drama. Nathan arrived promptly for the treatments. He was very helpful, polite, and professional. He did a fantastic job! Very thorough.

I wouldn't hesitate to use them again, or to recommend them to others.

Thank you guys! I can finally go back home!

Cindy

Paul was great! Very informative, helpful and friendly. It would have been 5 stars, but he had to come back to do a second treatment because the termites came back the next year, ie: this year. Fortunately, he did come back and not ghost me like some people would have done. He also came a month after the second treatment to do a follow-up inspection. So 5 stars for customer service, but unfortunately only 3 or 4 for effectiveness of the treatment. Hopefully the termites are gone for good this time and I can change it to 5 stars.

Ben Barwick

I just can't say enough good things here.
My house had stood empty for months, and a lot of unwanted "guests" moved in. I tried taking care of it all myself... but I only slowed down the problems temporarily.
I called another "small business" exterminator in the area I had used years before with satisfaction. Unfortunately, that company had changed to the point of ridiculous. After calling, then calling again, I got a call center to tell me the company was going to call me back to
to set an appointment. By the time they called me back just to schedule the appointment for an estimate, I had talked to Steve, and Pest Detectives had the job completed at a fair price. No contracts, no drama. Nathan arrived promptly for the treatments. He was very helpful, polite, and professional. He did a fantastic job! Very thorough.
I wouldn't hesitate to use them again, or to recommend them to others.
Thank you guys! I can finally go back home!

Cindy

Awesome and friendly folks

Barbara Armbrister

Nathan called me back the same day I reached out, set up a time the next day, called me with 30 minutes notice per request, showed up on time, and inspected/treated. Very friendly, professional, and informative. Thank you guys!

Erich Nischan

Great Job as always. Have been great to work with. Communication with our changing schedule at AirBnB's is awesome. Nathan and Paul crush it. Highly recommend.

RONNIE J

Just after my first interaction with Paul, I was impressed! He was super nice and had such a positive attitude, he informed me about so much honestly! I used another company (I will not say name but I will leave my review on their page accordingly) since we moved here in September, and ants showed up around early March. Guy came out, just looked where they were and put 3 dots of whatever stuff.. they never left, he didnโ€™t even attempt to look into things. I didnโ€™t pay them for that!! They should have never even showed up! So I called and their prices are half of what the other company was!! So I gave them a try and that guy got on his hands and needs to dust where the ants came in and out of, he REALLY looked into it!! And I havenโ€™t seen one since! (Also no my dishes didnโ€™t bring them in lol that was after sitting for 4/5 hours! They come in with and without dishes and food) I HAVENโ€™T SEEN AN ANT SINCE!!

Update: 5/1 still no ants!

Rachael King

Pest Detectives are amazing! Polite & very nice!

Kimberly Hensley

The office got back with me quickly and set up appt, he came on time, friendly, Matthew explained everything to me before he got started and then explained the rest afterwards. Will definitely keep using them and recommend them. Matthew had to come back out again for another hornets nest. he is so sweet.

Rhonda Hardison

They did great and communication was very effective!

Brinley Niccum

They are professional, calling before arrival and arriving when expected. They are willing to answer all questions and not in an impatient or hurried way. They are extremely knowledgeable about pests and how they affect our home. Highly recommend them.

jeannette laSala

Great company! They always try and fit us into their schedule, even last minute requests. They are always professional and willing to help. Very reasonable pricing!

South Holston River Rentals

Best extermination business around. Very knowledgeable. Takes the time to explain issues and treatment so that you can easilu undetstand. Answers all questions. Competent, dependable and friendly! Exception for treating new construction homes as well.

Linda Evans

Pest Detectives came out to confirm we have had mice activity in the house. They set up stations inside and outside perimeter. Very knowledgeable and professional.

Sherry Bullock

My very first experience Pest Detectives Pest control, and Iโ€™m very satisfied. Travis was incredibly kind and helpful when he came to inspect our place. He was very thorough with checking every corner, and was very detailed in his explanations and giving advice on how to treat the issues we were having. I would absolutely call on Pest Detectives in the future for any pest problems.

Nathan Manalo

James was a fantastic help with resolving my ant issue. He went way above and beyond to come up with a control plan that worked great, and he gave me tons of advice and guidance on dealing with the underlying issue. Highly recommend!

Bob Showalter

Very informative and explains so I could understand. Very friendly and professional. Concerned about getting the issue solved. Also will not stop until there are no issues. You can call if need at any time. It has been a great experience and would recommend highly.

Doug Lawson

Excellent Service and Results! I couldnโ€™t be happier with the service I received. From the moment I called, they were professional, prompt, and extremely knowledgeable. They took the time to explain the process, answer all my questions, and made sure I understood exactly what they were doing. The treatment worked quickly, and I noticed a huge difference right away. They even followed up afterward to make sure everything was still good โ€” that kind of care is rare these days. I highly recommend them to anyone dealing with pests!

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Brittanie Evans

Not sure if it was from a garage sale or a recent trip to the beach but I found myself with some unwanted new roommates. Bed bugs. To say I was traumatized would be the understatement of the year.. I decided I could handle this problem by using pesticides available to the public and following a bunch of other advice i read on the internet. So wrong!! 2 weeks later and about to abandon my property altogether i realized i needed real help. James was recommended to me by another exterminator as the bed bug master of the area. I called this poor man hysterical. He assured me he would be at my house the next morning to inspect and begin any necessary treatment and he was. Exactly when he said he would might I add. He talked me through every step and was so knowledgeable I felt completely assured he was going to eradicate these creatures that turned my life upside down (and my sanity at some points) . Any time I called him with a concern or question throughout the process he answered the phone or called me back within hours. Yes, even on the weekend. James if your reading this I can't thank you enough! For anyone else reading this if you have a need for an exterminator look no further . This company is phenomenal.

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Suzanne Thomson

James is a true professional that cares about what he does and for his customers. He was able to fit us into his day with only a few hours notice and gave us a thorough inspection. He enabled us to take care of the bug issue on our on, but offered his professional guidance, and his services if we felt like we werenโ€™t able to handle it. A bad experience turned into an excellent learning opportunity that weโ€™ll be able to carry forward. Would highly recommend this company!

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Andrew Bergland

Iโ€™ve been having issues with pest and Travis came out and did a thorough inspection. Even for another issue Iโ€™m having with birds and animals in my wall. He definitely went above and beyond and he is the guy you want for your issue(s)! He is very educated on insects and knows how to do a great job! He found a dead bug and took it home to put under a microscope and identified it. He let me know what it really was and noticed everything he found and did so my apartment complex will know! Travis is the guy if you need any thing done! Never had a better experience then with him! Well done!๐Ÿ™‚

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Tiffany Sather

Have used them for a couple of months they go far above what i have ever seem to make sure they do there job to my satisfaction give them a A + this company they are there to help the customer appreciate them so much if you need help exterminating any kind critter give them a call

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Patsy Whipkey

Wonderful company! Extremely knowledgeable, fair pricing, and great customer service. Weโ€™ve used them for years and recommend them to everyone. Give them a call, you wonโ€™t be disappointed!

lottie young

Travis is so kind and professional. Very knowledgeable! Heather is always so responsive and helpful with any questions. They definitely made sure our units were taken care of properly and in a timely manner.

Brittany Green

Absolutely the best. Travis inspected our house where we thought we might have a potential bed bug problem. He was very thorough and very patient with all the questions we had. His knowledge of bed bugs and some other pest we asked about was very informative. Turned out we didn't have a problem and he put our minds at ease. Travis is a great asset to this company. Highly recommend Pest Detectives Pest Control.

Darrell

Every experience we have with the Pest Detectives team is always a positive one. They are all so Knowledgeable when it comes to eliminating and preventing termites. Theses guys are top notch!

Bill Haxton

Prompt attention to my problems. Thanks

John Duroe

Steve Skeens at Pest Detectives continues to provide excellent customer service, expert advice and honest inspection findings. He consistently provides the same level of service no matter where he is at. Pest Detectives are blessed to have him as their manager!

Lori Hallatt

Paul was awesome. He was not only kind but thorough in his work. Really appreciate the excellent service. Would highly recommend Pest Detectives!

Ari Campbell

Great customer service.

Karen Clouser

I continue to appreciate the professionalism, service, knowledge, and communication skills of each team member. It is nice to have the continuity of all Pest Control Services in one place. Just had our yellow jackets reappear to their spot with a nest and Pest Detectives took care of that problem! June 2026

Mary Smith

Knowledgeable and prompt to help with our yellow jacket issue, thank you!

S. M.

Very friendly and very educated people took care of my small farm with many animals and only the pests suffered had barn rats lots now there gone no sign of them thanx guys

Tony Howard

Very pleasant experience.Very knowledgeable and explained so I could understand. 100% effort and communicates well. I would recommend. Three cheers to James.

Doug Lawson

Iโ€™m a REALTOR and Pest Detectives recently took care of one of my clients for a termite inspection. They were communicative, prompt, reasonably priced, and the reporting/payment process was easy

Abigail Weaver

This was the quickest inspection ever. He came within 30 minutes of me calling! It was great to talk to a real person on the phone, not a phone tree in India. And this was a knowledgeable, down to earth, experienced person. Thank you!

Jean Floyd

Pest Detectives was a pleasure to deal withโ€ฆ. They came right out, on time and went right to work. Most importantly they explained the plan to rid my basement of miceโ€ฆ I am just waiting to see if they follow through with their two week check upsโ€ฆ. I donโ€™t see or hear mice any more! Pest Detectives have come out to recheck my basement twice now! Mice are gone! Thanks PestvDetectives!

Myra Cunningham

Best all around. These guys are very personable, professional, and very knowledgeable. Definitely recommend!!

Lee Fugate

Pest Detectives are amazing! Polite & very nice! Travis has been amazing. Great price, was lower than anyone in the Tri city areas! They donโ€™t stop until the bugs do!

Kimberly Hensley

Pest Detectives came out and sprayed around our house when they say they will. If there is an issue they answer right away. Nice guys who will keep my business!

Delissa M

Great customer service & communication. Paul did a great job walking us through options for treating our home during our initial appointment. Friendly & professional. A+

HR

Knowledgeable and prompt to help with our yellow jacket issue, thank you!

S. M.

Travis is so kind and professional. Very knowledgeable! Heather is always so responsive and helpful with any questions. They definitely made sure our units were taken care of properly and in a timely manner.

Brittany Green

I picked this service because of their reviews and there are views did not lie. Steve was very commutative and he did an excellent job in inspecting my property. Highly recommends their services

Mark Stein

He was so nice and helpful. Very professional and Thank you very much for helping us out. Definitely recommend you to everyone I know.

Albina Hyet

I had a squirrel get into my vacation home with multiple attempts for my neighbor trying to issue this girl out. I was getting concerned that this squirrel was going to die inside the The home, I called multiple companies never heard back heard back right away from Pest detective the attack that came out was extremely nice and extremely helpful with lots of communication and caught the squirrel and took care of it for me. I would definitely recommend pass detective and will definitely be coming back if another problem arises thank you again for being so awesome.

Debbie Ingersoll

From the initial call to the arrival of the pest technician everything was well organized and timely. Paul came to our home to assess the hornets nest that had developed under the house siding. He used a powder that wiped out the invasion within a few hours. They have not come back. I would highly recommend this pest control company.

P Collins

James and Travis were very thorough in explaining how they were going to tackle my pest. James knowledge of insects surpass anyone you will meet in this business. A bug doesnโ€™t have a chance with Pest Detectives. I highly recommend their services. They are the right team for whatโ€™s bugging you.

Thank you James and Travis.

Anna Z

I had a funky smell coming from my vents. Pest Detective rep came looked in one of three crawl space access points and said he didn't see anything.

If dead rodent was present, the smell would leave when it's body dries up. My son actually went into the crawl space and found wolf rats had chewed

several holes in ductwork that it actually broke in two and was sucking the funky smell from dirt floor. This is the only time I have been disappointed in my service from Pest Detectives.

Patricia Wilhoit

Travis was very knowledgeable and polite. He kept me informed of everything he was doing. I highly recommend pest detectives.

Dorothy Brown

We have been with the company since the very beginning and have nothing but wonderful things to say about James and his staff. They treat us and our home with respect and are quick to handle any issue that may arise. 10/10 HIGHLY RECOMMEND.

Melynda Honaker

Weโ€™ve used Pest Detectives and their quarterly service since buying our house a couple of years ago. Theyโ€™re incredibly reliable, so fast to respond, and very knowledgeable and professional. Along with the regular quarterly treatment, weโ€™ve had them out to treat for wasps and a termite problem that another pest company failed to properly address before we moved in. Every single service has been 5 stars on its own, and weโ€™ll be customers as long as theyโ€™re around.

Ashley Fields

If youโ€™re looking for quality service with integrity Pest Detectives is the place to call. Paul was prompt and very thorough with his inspection and follow up exterminating service and did it all in a timely manner. He answered all our questions and concerns and we felt like we had made a friend by the time he was finished. We highly recommend Pest Detectives!

Janie Cornett

We love Pest Detectives! We called them to take care of bees and wasps in our office and they were quick, reasonable, and very professional. The entire experience was positive.

Shamrock Towing

Travis was a wealth of information and took time to answer all of our questions. He was very professional and very personable. He was compassionate and understanding with the unique struggles due to disabilities and health concerns in my household. Even my dogs like them and that says a lot. I cannot say enough positive about these guys. I will definitely use them for any services needed in the future. No one wants to have to call an exterminator but if you do I highly highly recommend pest detectives for anything you might need. If I could give a higher rating I would. I give them 10 stars two thumbs up and a 100%.

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Big Mac

I have received excellent service from Pest Detectives. We have been using this great company since March of 2024. They have been great in meeting our needs. When we had wasps and fly issues they took care of it in one visit. We have pets and it has never affected them. Try this company if you are needing pest control.

Nana May

Pest Detectives Pest Control is top notch all around. Fast, friendly, professional and most importantly knowledgeable. Iโ€™ve had issues with different pests and had pest detectives out different occasions and always top notch and always know what theyโ€™re doing and always professional.

Jason

Paul came and began the termite treatment outside, while we were at a DR appointment to give blood - new to area. As we returned he explained what he had done, finished the termite treatment ... and we planned for the next visit in. a few months. Awesome!!

Jeff Garwood

Very knowledgeable in removal of bedbugs! I canโ€™t believe there is anyone in this area with the knowledge of bedbugs than James. He did a very thorough job to make sure whole house was clear of the stressful situation and explaining his actions as he did it. I very highly recommend these folks!

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awfularthur

These guys are awesome. Professional, knowledgeable, and courteous. Matthew came out and did a thorough job and followed up until the problem was under control. 10 out of 10, would recommend to anyone in need to a reliable pest control service. Paul was out as well and also did a fine job at helping rid our ant issues.

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Aunt B

Paul came to our Greeneville home. He was prompt, friendly, knowledgeable. We had a pest inspection and yellow jacket extermination. I had to reschedule my original appt on short notice and he was very understanding. I will highly recommend him to everyone.

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Cindy Anthony

I was very impressed with the service from this company. They came out looked at the insects that I told them I was concerned about, looked in the crawl space of my house and told me that they did not find any carpenter ants or termites under the house. They did not charge me or try to sell a treatment that I did not need. I will definitely contact them again if I have any issue or need any home treatments.

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Chikion

Tell Us the Problem, Weโ€™ll Schedule the Visit

Flexible scheduling

Flexible scheduling

We book around your day, offering appointment windows that fit your home or business schedule.

Flexible scheduling

Flexible scheduling

We book around your day, offering appointment windows that fit your home or business schedule.

Quick booking process

Quick booking process

Call or message Pest Detectives, share what youโ€™re seeing, and weโ€™ll walk you through the next steps and confirm a time.

Quick booking process

Quick booking process

Call or message Pest Detectives, share what youโ€™re seeing, and weโ€™ll walk you through the next steps and confirm a time.

Need Help With a Pest Problem?

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pest control inspection

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